Privacy policy

Last updated 9 November 2026.

Pixelo Attend is built and run by The Pixelo for tuition centres and individual tutors. This page explains, in plain language, what we store about a tuition centre and the people who use it — admins, teachers, parents and students — why, where, and how you can have it corrected or deleted. We aim to follow India’s Digital Personal Data Protection Act, 2023 (DPDP Act).

Who is responsible for what

The tuition centre (its admin/coordinator) decides whose details go into the app and is the party responsible for getting a parent’s agreement before a child’s details are added — in the same way a centre already asks a parent before enrolling their child. The Pixelo runs the software, stores the data securely, and does not add anyone’s details on its own. When an admin adds a child’s record, they confirm on that screen that the parent has agreed; this is recorded against the admin’s own login, with a timestamp, in the app’s change log.

What we store

Admins and teachers: name, mobile number, role, a PIN stored only as a one-way hash (never the PIN itself), and which tutorial they belong to.
Parents: name, mobile number, area, and the same hashed-PIN login as above.
Students (children): name, grade/class, subject, assigned teacher, class times, monthly fee and whether it is paid, attendance (arrival and finish of each session), and short session notes written by the teacher.
Technical: a session cookie to keep you logged in, and a change log of who added, edited or removed a record and when, for accountability. Our hosting provider also keeps short-lived technical logs (such as IP address) to keep the service secure.

Students do not log in and have no account of their own — only their parent does, and only to see that child’s own report card.

Why we use it

To run attendance, fees and the parent report card — the service the tuition centre asked us to provide.
To let each person log in and see only what their role allows: a parent sees only their own child; a teacher sees only their own students.
To keep a record of who changed what, for accountability and to resolve disputes.
To support the tuition centre and fix problems when asked.

Children’s data

A student’s record is added by the tuition centre’s admin only after the parent has agreed, in the same way a centre already gets a parent’s agreement before enrolling a child. Students never create an account, enter their own details, or log in themselves. A parent can ask their tuition centre, or us directly at hello@thepixelo.in, to see, correct or delete their child’s record at any time.

Where it is stored

The app runs on Cloudflare, and data is kept in a Turso/libSQL database. Each tuition centre’s data is kept separate from every other tuition centre’s. These providers may keep data on servers outside India and protect it under their own security terms; all data travels over encrypted (HTTPS) connections.

Who we share it with

We do not sell anyone’s data and do not use it for advertising. We share it only with the hosting providers that run the service (Cloudflare and Turso), or when the law requires it.

How long we keep it

We keep a tuition centre’s data while it uses Pixelo Attend. If a centre closes its account, or a parent asks for their child’s record to be removed, we delete it within 30 days unless the centre needs to keep fee records for its own accounting.

Your rights

Ask for a copy of what we hold about you or your child.
Ask us to correct anything that is wrong.
Ask us to delete a record, subject to the tuition centre’s own record-keeping needs.
Withdraw consent for future processing and raise a grievance.

Message us on WhatsApp or email hello@thepixelo.in. We acknowledge every request within 48 hours and aim to resolve it within 30 days.

Complaints

If you are not satisfied with our response, you have the right to complain to the Data Protection Board of India under the Digital Personal Data Protection Act, 2023.

Security

PINs are stored only as one-way hashes. All pages use HTTPS. Each person sees only the tutorials, students and records their role allows.

Grievance officer

Grievance Officer, The Pixelo
Daivagnya Colony, Siddeshwar Park, Vidyanagar, Hubballi 580021, Karnataka, India
Email: hello@thepixelo.in